Logo - Official Visa Application Center
Official Visa Application center
Logo - Official Visa Application Center
Official Visa Application center
Capago Logo

Need help? Contact us !

 
Make sure you have correctly completed your application on France-Visas, or contact Capago for assistance with the form.
1
Select my level of assistance
 
Prepayment requirement

Important information

By completing this form, you are submitting an appointment request. A confirmation email will be sent to you once your request has been processed.

Appointment allocation and confirmation

When your time slot is assigned, you will receive an email inviting you to confirm your appointment within two days by paying the service fees online by credit card. If no payment is made within this period, your appointment will be automatically cancelled.

Final confirmation

Once the payment has been completed, a final confirmation email will be sent to confirm your appointment.

Travelers from Botswana, Namibia, and Zambia

Capago has opened satellite centers where you can complete your visa application steps:Gaborone (Botswana), Windhoek (Namibia), and Lusaka (Zambia).

👉 Please consult the relevant country information website:

Dedicated group process: if you are a group of 7 applicants or more, we recommend contact us to benefit from the dedicated process.

Where do you want to apply ?

Note: South African residents can apply from any of the three branches. Residents of Namibia, Botswana and Zambia can ALSO apply in the branch of their choice in South Africa.


Select the level of assistance that best fits your needs

Beware of fraudulent intermediaries.

Visa applicants are advised to exercise caution in all transactions with companies claiming to offer assistance in obtaining French visas. Capago International is the only official company mandated by the French government to receive visa applications.

 

Proceed with the Standard Service

By choosing our Standard Service, you will organise and complete your visa application by yourself according to the France-Visas requirements. You will have access to a waiting area where you will be called by ticket number to submit your application.

Proceed with the All Inclusive Service

By choosing our All Inclusive service, you simplify your visa application process and ensure your application meets all required criteria*. Our team supports you in preparing a complete and compliant application in line with the French Consulate’s standards, including :

Secure 100% correct and complete application according to French Consulate requirements

  • Assistance with form filling and France-Visas account
  • Document verification before your appointment through our E-Guichet service

Save the time you are spending on your visa application

  • Time-saving benefits during the application process at our Capago centre
  • Application outside of standard opening hours
  • Application from home : send your application by courier*

Access to personalized support and guidance

  • Access to our Platinum Lounge with coffee and pastry corner during the appointment
  • Valuable assistance on your appointment date
  • Specific desks for submission at our Capago centre

Elevate Your Visa Application Experience with Our All-Inclusive

  • Courier Passport Return – Receive your passport conveniently by courier after collection service
  • ID Pictures Service – Get high-quality ID photos on-site, meeting all consulate specifications

This service is available for an additional fee of only 85 euros per person

*If you have obtained a Schengen visa within the last five years, during which your biometric data was recorded, you have the option to appear in person or designate a proxy with a power of attorney to submit the application on your behalf.

 
Next
 

My appointment request concerns to be submitted at with the .

2
Enter the applicant(s)’ information
 
Verification of Applicants’ Information – Final Data

⚠️ Attention: Once this information is saved, no modification of the passport number and no traveller replacement will be possible. The allocated appointment will be strictly linked to the registered applicants, who must appear in person with the passport corresponding to the number used when booking the appointment.

As the appointment is nominative and non-transferable, it cannot be amended in the event of an error. Please carefully check all information before confirming.

At this step I must enter applicant’s information (as per passport). Please note that it won’t be possible to swap one traveler with another or to change the passport number entered here.

Applicant 1 - Main point of contact :
 
Next
 

I confirm that the applicant’s or applicants’ information has been entered correctly as indicated below.

3
Select my additional services
 

At this step, you will choose optional services to upgrade and facilitate your visa experience

Capago Fees Please note that the Capago Fees are 31 euros and need to be prepayed. Note that for certain types of visa, fees may differ. Please see our FAQ for more details.
ENJOY THE BENEFITS OF OUR ALL INCLUSIVE SERVICE

Would you like to simplify your visa application and ensure your application meets all required criteria? Our All Inclusive Service is available for you!

Why choose the All Inclusive Service?

  • Secure a 100% correct and complete application according to French Consulate requirements
  • Assistance with form filling and your France-Visas account
  • Document verification before your appointment through our E-Guichet service
  • Access to our Premium Lounge with a coffee and pastry corner during your appointment
  • Courier Passport Return – Receive your passport conveniently by courier after the collection service
  • ID Pictures Service – Get high-quality ID photos on-site, meeting all consulate specifications đź’° This service is available for an additional fee of only 85 euros per person. 📌 You can still choose this offer now and simplify your journey.

1 | Important documents

ICAO Standard ID Photos

Capago offers you identity photographs that are 100% compliant with Schengen requirements and the standards of the International Civil Aviation Organization (ICAO). These photos are printed on high-quality glossy paper using biometric technology, for a fee of €5 per applicant.

Schengen Travel Insurance

A specific travel insurance, 100% Schengen compliant, is mandatory for your visa application under European Union regulations(Decision 2004/17/EC of December 22, 2003).If the travel Insurance does not comply with Schengen requirements in accordance with European Union regulations, your visa may be refused.

**If you wish to take out your insurance yourself, you can go to the first European comparator Insurte. Here you’ll find global insurers Allianz, Axa, Europ Assistance and Mutuaide.”

GET INSURANCE NOW*

*By clicking on this link you are leaving CAPAGO to a third party website. CAPAGO refers to this link for information purposes only and does not promote, advise, or advertise any Insurer’s products, nor carry out any regulated activities in relation to the Insurances referred to via the link on this website. CAPAGO disclaims all liability arising from the purchase or use of Insurance services by any person.

2 | Passport Delivery / Collection

3 | Application Tracking Service

I would like to track the progress of the visa application for the following applicant(s).

 

3 | Invoice :

If you need the invoice to be addressed in the name of a company please tick below. Note that the invoice will be sent to you by email.

 

I have chosen the following level of assistance and services:

 
4
Schedule my appointment
 
 
A prepayment is required to confirm your appointment.

At this step, you can choose your preferred date and time of appointment.

If you wish to apply from home, feel free to contact corporate-za@capago.eu to check our next availabilities. Note that this service is only available for applicants residing in the Gauteng province.