Logo - Official Visa Application Center
Official Visa Application center
Logo - Official Visa Application Center
Official Visa Application center

Need help? Contact us

Please make sure you have filled in your application on france-visas.gouv.fr or request our platinum service to be assisted with it
 
If you have already submitted an application, you can access your traveller portal by clicking on the button below:
E-Guichet Platinum LogIn
 
Please note, only travellers who have subscribed to the platinum service can have access.
1
Select my type of appointment
 

Notice

You can click here, to see the first availability for a tourism visa application in our branch. Availability might vary depending of your visa type.

Dedicated group process: If you are a group of 10 or more applicants, we recommend contacting us to take advantage of our dedicated group process: platinumgroup-za@capago.eu.

Where do you want to apply ?

Note: South African residents can apply at any branches in South Africa. Residents from Namibia and Zambia can apply at Johannesburg for long stay and short stay DOM and TOM applications. Residents from Botswana can apply at Johannesburg or check availability to apply at Gaborone fr-bw.capago.eu


Select the level of assistance you want

Beware of fraudulent sites.

Visa applicants are advised to be cautious in all dealings with companies that claim to offer assistance in obtaining French visas. Capago International is the only official company mandated by the French Government to process visa applications. Should you require additionnal assistance please select the platinum service where one of our expert consultant will assist you at every step of the process.

 
 
 
 
 
 
Next
 

My visa application is for at with the service .

2
Create my profile(s)
 

At this step I must enter applicant's information (as per passport). Please note that it won't be possible to swap one traveler with another or to change the passport number entered here.

Applicant 1 - Main point of contact :
 

I confirm the applicant details have been entered correctly as follows :

3
Select my additional services
 

At this step, you will choose optional services to upgrade and facilitate your visa experience

Capago Fees :

Please note that the Capago Fees are 24 EUR (chancery exchange rate applicable) and need to be prepayed. Note that for certain types of visa, fees may differ. Please see our FAQ page for more details.

Request Platinum assitance from Capago

By choosing our all inclusive Platinum service, you will make your visa application easy and ensure it will meet all the needed requirements.

Platinum applicants get a dedicated visa consulant with whom they can liaise via channels such as whatsapp to facilitate their visa application.

The dedicated visa consultant can then :

  • Verify all documents prior to your appointment (on demand)
  • Assist with France Visas Form Filling
  • Organise an appointment outside of standard opening hours

By chosing platinum service you make sure that all is in order with your application and that you will spend the minimum time in our premises on the day of your appointment. Platinum service is charged per applicant.

1 | Important documents

ICAO Standard ID Photos

Capago provides photos which are 100% compliant with the Schengen Requirements and International Civil Aviation Organisation (ICAO) Standards, printed on quality gloss paper using Biometric technology at per applicant

Schengen Travel Insurance

A specific travel insurance, 100% Schengen compliant, is mandatory for your visa application under European Union regulations(Decision 2004/17/EC of December 22, 2003).If the travel Insurance does not comply with Schengen requirements in accordance with European Union regulations, your visa may be refused.

If you wish to take out your insurance yourself, you can go to the first European comparator Visa Travel Insurance. Here you'll find global insurers Allianz, Axa, Europ Assistance and Mutuaide.”

Subscribe now

“*By clicking on this link you are leaving CAPAGO to a third party website. CAPAGO refers to this link for information purposes only and does not promote, advise, or advertise any Insurer's products, nor carry out any regulated activities in relation to the Insurances referred to via the link on this website. CAPAGO disclaims all liability arising from the purchase or use of Insurance services by any person.”

Caution: You are free to choose your Insurance and your Insurer subject to the laws/regulators of your country but beware of fake Schengen Travel Insurance, fake approved sites, street vendors, and exclusions of guarantee related to COVID19.

2 | Passport delivery / Collection :

3 | Track my visa application via SMS :

I want to track the progress of the visa application for the following applicant(s).

 

4 | Invoice :

If you need the invoice to be addressed in the name of a company please tick below. Note that the invoice will be sent to you by email.

 

I have chosen the assistance level and the following services :

 
4
Schedule my appointment
 

At this step, you can choose your preferred date and time of appointment.

If you wish to apply from home, feel free to contact corporate-za@capago.eu to check our next availabilities. Note that this service is only available for applicants residing in the Gauteng province.